Tag: goldfinch

positive prank hachette customer service, positive pranks, books, donna tartt

I Called A Publishing Company’s Customer Service Line To Tell Them I Loved A Book And They Were Speechless

Recently, I’ve been calling customer service lines for a number of companies I like, and telling them “good job.” Usually, they’re confused and delighted. I call it “Positive Pranks.” I only call when I have something nice to say. Who does that? Customer service is for angry complaints about finding a shrimp tail in your...